Online Payments

Secure Payments

Payment from your card is taken at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods and if no goods have been already dispatched.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling your order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Payment can be made by any method specified in Payment Methods.

Secured payments – when shopping with Pallatrax Limited you can be sure that your billing & payment card information is protected from being stolen. In order to proceed with payments online, we use one of the world’s leading payment services: Worldpay Business Gateway.

Please note once we have processed your order we do not store your financial information.

All prices on our website exclude delivery charges, unless expressly stated.